Velip Recovery

Voice AI agents that call, answer and close the deal

With a natural voice, they call your portfolio by phone and WhatsApp, answer those who call back and negotiate all the way to issuing the payment, 24/7. For banks, financial institutions and credit recovery companies.

Test the agent now

A simulation for you to evaluate the product before deploying it in your operation: a negotiation handled 100% by AI, from identification to the deal and payment issuance.

Voice in the browser

Talk by voice right in your browser, with real-time responses and a natural voice. Just allow microphone access.

Voice on WhatsApp

Open the WhatsApp chat and tap the call icon to negotiate by voice with the AI agent.

Text on WhatsApp

Open WhatsApp and chat by text with the AI agent, in an end-to-end negotiation.

WhatsApp test number: +55 11 3557-4612. Demo environment, no real collections.

Where collections get stuck and how the agent fixes it

The most common pains of those who run collection portfolios, and what the AI agents do about each one.

  • The portfolio is too large for the team to call everyone.

    With the AI agent

    The agents reach the whole base in parallel and negotiate with each debtor, without waiting for a free operator.

  • The text message arrives, but nobody replies.

    With the AI agent

    The agent calls. With a natural voice, collection becomes a conversation, and the deal can be closed on the same call.

  • Many debtors would rather talk than type.

    With the AI agent

    The debtor talks by phone, by WhatsApp call or on the website. Those who prefer text use WhatsApp or the chat.

  • The debtor can only talk outside business hours.

    With the AI agent

    The agent answers at any time, by phone and WhatsApp, and negotiates the moment the debtor gets back in touch.

  • Each creditor has its own rules and its own system.

    With the AI agent

    Already integrated with dozens of banks and financial institutions, the agent fetches each portfolio's settlement options in real time.

  • Some cases call for a person.

    With the AI agent

    When the situation requires it, the agent transfers the conversation to a human operator in the cloud contact center.

From activation to closed deal

The AI agents lead each negotiation on your company's behalf, by voice, WhatsApp or on the website, from first contact to payment issuance.

  1. Reaches out

    Automated campaigns reach thousands of debtors by phone, WhatsApp, SMS and email.

  2. Identifies

    The AI agent verifies the debtor's identity.

  3. Presents

    Checks your portfolio and presents the available settlement options.

  4. Negotiates

    Negotiates the terms of the deal with the debtor, on your company's behalf.

  5. Closes

    Closes the deal and issues the payment method.

Connected to dozens of institutions

Our AI agents automatically fetch available negotiation options. No complex integrations: it comes ready.

  • Itaú
  • Inter
  • Banco PAN
  • Mercado Pago
  • Agibank
  • Recovery
  • RCB DivZero
  • Carrefour
  • Pernambucanas
  • Porto Seguro
  • Sicredi
  • Porto Cred
  • Itapeva
  • Zema
  • CSLOG
  • Tasken
  • NEO Cobrança
  • VCOM
  • COB
  • Cobmais

Other systems Universal Connector API

20+

Integrated banks

24/7

Automatic negotiation

2 to 3 min

Average deal time

Real-time results

Full dashboard with delivery metrics, answer rates, closed deals and recovered values. Monitor your campaigns minute by minute.

Contact us
Illustrative screen with fictional data.

Official Meta Business Partner

Automate your company's collections with AI

AI agents that activate your portfolio, negotiate with your debtors and close deals, integrated with dozens of banks. Real results from day one.

Talk to a specialist

Tell us about your challenge. Our team will recommend the best path for your operation.

Try talking to Vel, our AI assistant