Voice AI agents that call, answer and close the deal
With a natural voice, they call your portfolio by phone and WhatsApp, answer those who call back and negotiate all the way to issuing the payment, 24/7. For banks, financial institutions and credit recovery companies.
Velip
AI agent Debtor
By voice
Calls
Answers
Phone
landline and mobile
voice call
Website
voice in the browser
By text
WhatsApp, SMS, email and website chat
Test the agent now
A simulation for you to evaluate the product before deploying it in your operation: a negotiation handled 100% by AI, from identification to the deal and payment issuance.
Voice in the browser
Talk by voice right in your browser, with real-time responses and a natural voice. Just allow microphone access.
Voice on WhatsApp
Open the WhatsApp chat and tap the call icon to negotiate by voice with the AI agent.
Text on WhatsApp
Open WhatsApp and chat by text with the AI agent, in an end-to-end negotiation.
WhatsApp test number: +55 11 3557-4612. Demo environment, no real collections.
Where collections get stuck and how the agent fixes it
The most common pains of those who run collection portfolios, and what the AI agents do about each one.
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The portfolio is too large for the team to call everyone.
With the AI agent
The agents reach the whole base in parallel and negotiate with each debtor, without waiting for a free operator.
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The text message arrives, but nobody replies.
With the AI agent
The agent calls. With a natural voice, collection becomes a conversation, and the deal can be closed on the same call.
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Many debtors would rather talk than type.
With the AI agent
The debtor talks by phone, by WhatsApp call or on the website. Those who prefer text use WhatsApp or the chat.
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The debtor can only talk outside business hours.
With the AI agent
The agent answers at any time, by phone and WhatsApp, and negotiates the moment the debtor gets back in touch.
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Each creditor has its own rules and its own system.
With the AI agent
Already integrated with dozens of banks and financial institutions, the agent fetches each portfolio's settlement options in real time.
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Some cases call for a person.
With the AI agent
When the situation requires it, the agent transfers the conversation to a human operator in the cloud contact center.
From activation to closed deal
The AI agents lead each negotiation on your company's behalf, by voice, WhatsApp or on the website, from first contact to payment issuance.
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Reaches out
Automated campaigns reach thousands of debtors by phone, WhatsApp, SMS and email.
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Identifies
The AI agent verifies the debtor's identity.
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Presents
Checks your portfolio and presents the available settlement options.
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Negotiates
Negotiates the terms of the deal with the debtor, on your company's behalf.
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Closes
Closes the deal and issues the payment method.
Connected to dozens of institutions
Our AI agents automatically fetch available negotiation options. No complex integrations: it comes ready.
- Itaú
- Inter
- Banco PAN
- Mercado Pago
- Agibank
- Recovery
- RCB DivZero
- Carrefour
- Pernambucanas
- Porto Seguro
- Sicredi
- Porto Cred
- Itapeva
- Zema
- CSLOG
- Tasken
- NEO Cobrança
- VCOM
- COB
- Cobmais
Other systems Universal Connector API
20+
Integrated banks
24/7
Automatic negotiation
2 to 3 min
Average deal time
Real-time results
Full dashboard with delivery metrics, answer rates, closed deals and recovered values. Monitor your campaigns minute by minute.
Contact us94%
Contact
68%
Negotiation
42%
Agreement
$2.4M
Recovered
Velip ecosystem
More solutions for every operation
Combine specialized products with the Velip One platform to automate communication, service and processes.
Official Meta Business Partner
Automate your company's collections with AI
AI agents that activate your portfolio, negotiate with your debtors and close deals, integrated with dozens of banks. Real results from day one.
Tell us about your challenge. Our team will recommend the best path for your operation.