Answer, sell and scale via WhatsApp with AI
Official Meta provider. Multiple agents, integrated voice calls, active campaigns and AI agents — all in one platform.
WhatsApp Center
5 channels · AI active
94%
AI resolution
< 30s
response time
4.8★
satisfaction
5
channels
24/7
available
AI+Human
service
Meta Business Partner
Official Provider ✓
How it works
Connect your channels
Activate WhatsApp Business, telephony, web chatbot, Messenger and Direct in a single platform.
Configure your AI agent
Create bots that serve via text and voice with your company's knowledge base. No code.
Serve and scale
Your agent operates 24/7. When needed, transfers to a human. Track everything on the dashboard.
Features
Everything you need on WhatsApp
Official Meta Provider
Differentiated support, number creation, message templates and real-time campaign tracking.
Multichannel Support
WhatsApp, voice calls, web chatbots, Messenger and Direct — all in a single interface.
AI Service Robots
AI agents serve 24/7 with human transfer. Configured by prompt, no code needed.
WhatsApp Templates
Create and edit message templates directly from the panel with simplicity.
Scheduled Campaigns
Send news, promotions and reminders with approved templates, following Meta rules. Schedule for the ideal moment.
Real-time Dashboard
Online results and metrics with live tracking via a complete Dashboard.
AI Copilot
An AI agent suggests the best response in real-time for the agent to send, accelerating service with precision.
Orchestration between AI and Humans
Channels
Receive or Call clients
AI Agent
Voice, Text, or Video
External World (MCP)
Integration with data and transactional actions
Contact Center
Cloud human handover
Knowledge (RAG)
Answers based on company data
WhatsApp Calling
Voice calls in practice
Velip integrates voice calls allowing your customer to make a voice call via WhatsApp and be served by AI or your human agent.
High-value Sales
A customer has questions about financing. The salesperson escalates to voice.
"To explain the financing details, can I give you a call? It takes 5 minutes."
→ Voice accelerates the sale and builds trust that text cannot achieve.
Complex Technical Support
A client is unable to generate a report. The agent escalates to voice.
"To resolve this quickly, can I call you? That way, I can guide you step by step."
→ Transforms frustration into a fast and efficient solution.
Advantages
Why choose Velip
Active Campaigns
Receive messages, calls and schedule large-scale active campaigns handled by robots or human teams.
Integrated Voice Calls
Make and receive calls via WhatsApp with a Single Number. Unify WhatsApp and telephony in one number.
Artificial Intelligence
AI agents that serve via text, voice messages or calls naturally, 24/7.
Explore
Discover our solutions
Automated collections
Learn more
Educational communication
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Real-time surveys
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Fintech solutions
Learn more
Notices and confirmations
Learn more
Conversational avatars
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Secure delivery
Learn more
Promote your brand
Learn more Automated collections
Learn more Educational communication
Learn more Real-time surveys
Learn more Fintech solutions
Learn more Notices and confirmations
Learn more Conversational avatars
Learn more Secure delivery
Learn more Promote your brand
Learn moreUnify WhatsApp and telephony with Velip
Multichannel service with voice calls, AI robots and active campaigns — all in one platform.
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